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LONELY LUNCH – Engagement & Culture

LONELY LUNCH – Engagement & Culture

How do you develop a high-performance team? It is not always what you think? Groups in organizations or departments can be similar to high school, with the popular crowd and the other crowd, fondly called the “out crowd.” I was a theater and music geek and...
Too Much On My Plate

Too Much On My Plate

When I go to a buffet and have every choice available, I can’t decide if I should start with the appetizer or dessert, so I take everything. My eyes are always bigger than my stomach. I can hear my mom saying, “think of the starving children…” and that voice in my...
Hiring for Results: It’s Like a Marriage!

Hiring for Results: It’s Like a Marriage!

A business leader recently interviewed several candidates for a customer service position. All were capable, but the leader said none of them “wowed” him. He asked, “We need to fill the role ASAP, what should we do?” As the question mark...