by Glenna | Jun 30, 2018 | What the Hecht?
Have you ever met a person and “know” they have something special? You can’t identify what it is other than they have energy and it seems infectious. They make lemonade out of lemons and are a joy to be around. These are people with visible passion, a zest for...
by Glenna | May 31, 2018 | What the Hecht?
Why would he say that to another employee? Why does she act so sour? He is so lethargic, I feel like I am going to fall asleep each time we talk. Do any of these statements sound familiar? At times you may feel as though you and your employees are not on the same...
by Glenna | Apr 30, 2018 | What the Hecht?
Have you ever been “wowed” by the extraordinary, overwhelming results presented by a candidate only to find out that he pulled a Gumby! What is that you may ask? Gumby is the boy made of putty, the “shape shifter” that can become whatever you...
by Glenna | Jan 30, 2018 | What the Hecht?
A business leader recently interviewed several candidates for a customer service position. All were capable, but the leader said none of them “wowed” him. He asked, “We need to fill the role ASAP, what should we do?” As the question mark...
