by Glenna | Mar 31, 2021 | What the Hecht?
Things have changed…no kidding! Many jobs have become hybrid, and job responsibilities may have been added or changed. Teams may work collaboratively and never get together in an office. Customer interactions may occur via zoom. The changes and practices we were...
by Glenna | Jun 30, 2018 | What the Hecht?
Have you ever met a person and “know” they have something special? You can’t identify what it is other than they have energy and it seems infectious. They make lemonade out of lemons and are a joy to be around. These are people with visible passion, a zest for...
by Glenna | Jan 30, 2018 | What the Hecht?
A business leader recently interviewed several candidates for a customer service position. All were capable, but the leader said none of them “wowed” him. He asked, “We need to fill the role ASAP, what should we do?” As the question mark...
by Glenna | Jul 31, 2017 | What the Hecht?
You say either and I say either You say neither and I say neitherEither, either, neither, neither Let’s call the whole thing off You like potato and I like potahto You like tomato and I like tomahto Potato, potahto, tomato, tomahto Let’s call the whole...
