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It has Seeds…Unmet Expectations!

It has Seeds…Unmet Expectations!

I love watermelon! As I anticipate summer and all that goes along with it, seedless watermelon is on the list. Last week, I went to the grocery store to purchase another of my summer delights. I inspected the green globes and joyously thumped, thumped each one until I...
Getting On the Same Page

Getting On the Same Page

Why would he say that to another employee? Why does she act so sour? He is so lethargic; I feel like I am going to fall asleep each time we talk. Do any of these statements sound familiar? At times you may feel as though you and your employees are not on the same...
Hiring for Results: It’s Like a Marriage!

Hiring for Results: It’s Like a Marriage!

A business leader recently interviewed several candidates for a customer service position. All were capable, but the leader said none of them “wowed” him. He asked, “We need to fill the role ASAP, what should we do?” As the question mark...