855-447-4111 glenna@glennahecht.com
Rules versus People, You Decide?

Rules versus People, You Decide?

Last week I spoke at a convention and stayed at a hotel in Miami Beach. The hotel was lovely, and I was thrilled to be there. My plan was to come in the day before my presentation, review the content for last minute tweaks, and get “caught up.” Imagine my surprise...
The Domino Effect, Not If – but When!

The Domino Effect, Not If – but When!

Are you ready? Do you have contingencies in place in the event “something” happens? IIn conversations with company leaders an area that is most often neglected in organizations is contingency planning. To set context, contingency planning is the...
When Someone Seems a Little “Off”

When Someone Seems a Little “Off”

For the first time since World War I, the life expectancy for Americans has declined — a troubling development linked to drug abuse, addiction, suicide, and worsening health problems in the United States. I was recently asked to write an article to help leaders deal...
This is Scary – Managing Performance.

This is Scary – Managing Performance.

This is frightening! This is scary! Halloween? No, MANAGING PERFORMANCE AND PROVIDING FEEDBACK! I recently asked a client how his new hires were doing, and he responded, “They are doing well but are not very consistent. They take a long- time cleaning apartments,...
Words Have Power! Choose Your Words Carefully.

Words Have Power! Choose Your Words Carefully.

Casual comments repeated frequently are not casual! When a person repeats the same phrase, they may act as if it is “off the cuff” but it is an indication of how they really feel and what they believe. Over the last weeks, I have experienced incidents where leaders...