The Glenna Difference
Lived, Not Learned
Leadership isn’t something I learned in a classroom. It’s something I lived. For more than three decades, I worked inside organizations where expectations were high and decisions had consequences. I learned quickly that leadership isn’t about what you know. It’s about what you do when it counts.
Then everything changed.
When my mother was diagnosed with dementia, what I knew about communication stopped working. I couldn’t reason with it. I couldn’t fix it. I had to learn to meet her where she was.
What started as a simple question — “How old are you?” — became something more.
A ritual.
Then a game.
Then a way back to each other.
It wasn’t about getting the answer right. It was about finding a way in.
That experience didn’t just change how I connected with her. It changed how I see people. All people.
Because whether in a boardroom or a living room, the moment is the same:
The situation isn’t always clear. The answer isn’t always logical. And what matters most is how you show up.
This work lives in that space — where expectations are real, people are human, and connection is still possible.
HR and Training Expert for 35+ years
Responsible for over 60,000+ employees
Entrepreneur for 14+ years
200+ speaking engagements for companies, franchises not-for -profit & gov't agencies
