Glenna Hecht | Speaker, Consultant, HR Guru

"What the Hecht?" Blog

Real Life HR Stories & News

The Leap Trilogy-3 – The Customer Care Leap for Enhanced Relationships and Business Success

Communications, Customer Service, Leadership Skills, Problem Solving

The Leap Trilogy 2 – The Leadership Leap – Promoting Team Members with Confidence and Conviction

Coaching & Feedback, Leadership Skills, Organizational Development, Teamwork

The Leap Trilogy 1 – Leap Forward by Embracing Change and Fostering Innovation

Change Management, Culture, Engagement, Leadership Skills

The Power of Connection for Enhanced Productivity, Loyalty, and Resilience

Coaching & Feedback, Culture, Engagement, Teamwork

BAH Humbug – Leadership Lessons – How ToEnhance the Relationship Between Employers and Employees

Communications, Culture, Engagement, Leadership Skills

Authenticity – Woven into the Fabric of Business and Leadership!

Communication, Customer Service, Leadership Skills, Values

Service…as if your very existence depends on it!

Communications, Culture, Customer Service, Leadership Skills

Water Seeks its Own Level: Skills Needed for Career Growth

Coaching & Feedback, Communications, Leadership Skills, Organizational Development, Training

Striking the Balance: Ethics in the Face of Mixed Messages

Communications, Goal Setting, Leadership Skills, Policies and Procedures