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Customer Service Four Cousins and a Falafel: An Entreprenurial Recipe for Success in Croatia Read More » November 28, 2024
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Customer Service From Disappointment to Delight: Lessons in Service and Leadership Read More » August 29, 2024
Coaching & Feedback SLOW – BUMP – GO: Business Lessons on Leadership and Management from Kenyan Speed Bumps Read More » July 30, 2024
Coaching & Feedback Stay In Your Lane – Helping Leaders To Not Do EVERYTHING Read More » June 26, 2024
Culture Excellence Is Never an Accident – Applying Michelin Standards To Your Business Read More » April 28, 2024
Communications The Leap Trilogy-3 – The Customer Care Leap for Enhanced Relationships and Business Success Read More » February 29, 2024