Coaching & Feedback

Stir the Pot: Mastering the Recipe for Tough Conversations

Read More »

November 29, 2024

Customer Service

Four Cousins and a Falafel: An Entreprenurial Recipe for Success in Croatia

Read More »

November 28, 2024

Communications

I Quit! How AI Could Have Saved a Leader

Read More »

September 29, 2024

Customer Service

From Disappointment to Delight: Lessons in Service and Leadership

Read More »

August 29, 2024

Coaching & Feedback

SLOW – BUMP – GO: Business Lessons on Leadership and Management from Kenyan Speed Bumps

Read More »

July 30, 2024

Communications

The Leap Trilogy-3 – The Customer Care Leap for Enhanced Relationships and Business Success

Read More »

February 29, 2024

Communications

Striking the Balance: Ethics in the Face of Mixed Messages

Read More »

August 30, 2023

Communications

Are You Aware? Be Present, Identify Next Steps, and Act

Read More »

December 31, 2022

Coaching & Feedback

Tell It Like It Is! Three Questions to Guide Employee Relations

Read More »

September 30, 2022

Coaching & Feedback

Walking With Sure Steps – Training, Coaching, and a Team Builds Confidence

Read More »

August 30, 2022