Training and Development Archives - Glenna Hecht | Speaker, Consultant, HR Guru

Glenna Hecht | Speaker, Consultant, HR Guru

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What the Hecht?

Change Management

Fix the Soil, Not the Soul: Leadership Lessons from the Bunny Problem

April 29, 2025

Coaching & Feedback

Leadership Glue: Build It, Train It, Coach It

February 28, 2025

Customer Service

From Disappointment to Delight: Lessons in Service and Leadership

August 29, 2024

Coaching & Feedback

SLOW – BUMP – GO: Business Lessons on Leadership and Management from Kenyan Speed Bumps

July 30, 2024

Coaching & Feedback

Stay In Your Lane – Helping Leaders To Not Do EVERYTHING

June 26, 2024

Culture

Excellence Is Never an Accident – Applying Michelin Standards To Your Business

April 28, 2024

The Leap Trilogy 1 – Leap Forward, Leap Trilogy 2: The Leadership Leap , Leap Trilogy 3: The Customer Care Leap

Communications

The Leap Trilogy-3 – The Customer Care Leap for Enhanced Relationships and Business Success

February 29, 2024

The Leap Trilogy 1 – Leap Forward, Leap Trilogy 2: The Leadership Leap , Leap Trilogy 3: The Customer Care Leap

Coaching & Feedback

The Leap Trilogy 2 – The Leadership Leap – Promoting Team Members with Confidence and Conviction

February 28, 2024

The Leap Trilogy 1 – Leap Forward, Leap Trilogy 2: The Leadership Leap , Leap Trilogy 3: The Customer Care Leap

Change Management

The Leap Trilogy 1 – Leap Forward by Embracing Change and Fostering Innovation

February 28, 2024

Coaching & Feedback

The Power of Connection for Enhanced Productivity, Loyalty, and Resilience

January 31, 2024

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