Coaching & Feedback

Leadership Glue: Build It, Train It, Coach It

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February 28, 2025

Coaching & Feedback

Small Steps or Big Leaps: Finding the Right Move as a Leader

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January 29, 2025

Change Management

The Spirit of a Maasai Warrior: Building a Tribe of Loyal Employees

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January 29, 2025

Coaching & Feedback

Boundaries in the Workplace: Playing Your Best Game Together

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October 31, 2024

Communications

I Quit! How AI Could Have Saved a Leader

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September 29, 2024

Customer Service

From Disappointment to Delight: Lessons in Service and Leadership

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August 29, 2024

Coaching & Feedback

SLOW – BUMP – GO: Business Lessons on Leadership and Management from Kenyan Speed Bumps

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July 30, 2024

Culture

Excellence Is Never an Accident – Applying Michelin Standards To Your Business

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April 28, 2024

Communications

The Leap Trilogy-3 – The Customer Care Leap for Enhanced Relationships and Business Success

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February 29, 2024

Coaching & Feedback

The Leap Trilogy 2 – The Leadership Leap – Promoting Team Members with Confidence and Conviction

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February 28, 2024