by Glenna | Apr 28, 2024 | What the Hecht?
During a recent trip to Europe, I meticulously planned every detail, from transportation to accommodations to dining experiences. This level of planning isn’t just a necessity; it’s a passion, offering a preliminary taste of the journey ahead. My research...
by Glenna | Feb 29, 2024 | What the Hecht?
When confronted with a challenging customer, how do you turn this situation into an opportunity for enhanced relationships and business success? Embrace a blend of empathy, resilience, and strategic finesse as you take the Customer Care Leap! Picture this:...
by Glenna | Feb 28, 2024 | What the Hecht?
Take the Leadership Leap. How do you balance the delicate dance of promoting someone into a new role when uncertainty looms large? It’s a leap of faith that requires equal parts intuition, discernment, and courage. Consider this scenario: You have a talented...
by Glenna | Feb 28, 2024 | What the Hecht?
Take a leap forward in your business, whether it’s navigating operational challenges, making leadership decisions, or embracing change for growth. A leap forward is a bold step towards progress, fueled by innovation, collaboration, and unwavering determination....
by Glenna | Jan 31, 2024 | What the Hecht?
As I step into 2024, my word of the year is “Connection.” In a world that often gets hectic and challenging, this word serves as my anchor and guiding light, helping me move forward, connect with my values, the people in my life, and the natural world...
