by Glenna | Oct 31, 2018 | What the Hecht?
This is frightening! This is scary! Halloween? No, MANAGING PERFORMANCE AND PROVIDING FEEDBACK! I recently asked a client how his new hires were doing, and he responded, “They are doing well but are not very consistent. They take a long- time cleaning apartments,...
by Glenna | Sep 30, 2018 | What the Hecht?
Casual comments repeated frequently are not casual! When a person repeats the same phrase, they may act as if it is “off the cuff” but it is an indication of how they really feel and what they believe. Over the last weeks, I have experienced incidents where leaders...